Refund policy

At Luxury Level, we are committed to your complete satisfaction. We accept returns within 14 days of delivery for items in their original, unworn condition with all tags and packaging intact. Sale items and fragrances are final sale. To initiate a return, contact us via WhatsApp or email with your order number. Refunds are processed within 5–7 business days to your original payment method. Shipping costs are non-refundable.